Professional Projects

This is a collection of my professional and technical writing projects as well as some research into the field

 

TREK BICYCLES DIGITAL KEY MESSAGING REPORT

Trek Bicycle Corporation is a global company with a global image that must be maintained. From that, three key messages can be identified in their digital messaging; Commitment, innovation and community. Trek uses these messages to attract new customers, reassure and reinvest in current customers and instill their core beliefs into their employees. Trek believes that its market is the entire world and works to create a brand that is globally inclusive.


Logistics Health INCORPORATED Error Messaging Language ASSESSMENT

Assessed LHI’s error messaging present in their in development web application for clarity, consistency, helpfulness, and brevity. I scored over 155 statements and provided recommendations for edits and changes which were then implemented.


American Transmission Company Office 365 migration project

Updated old and created new user training documentation and guides in preparation for ATC’s upgrade from SharePoint 2010 to SharePoint Online as a part of the larger Office 365 migration project. Also created instructional videos and teaching materials to supplement the training documentation.


The Racquet Newsletter System

Gathered requirements and designed a new system for the University of Wisconsin-La Crosse student newspaper The Racquet to manage a newsletter subscriber list and deliver custom content and advertisements to subscribers in the form of weekly newsletters.